Responsible Gaming at q789 games — Because Your Wellbeing Comes First
q789 games is built for entertainment. For the vast majority of our players across Pakistan, gambling is a fun leisure activity. But we recognise that for some, it can become a problem — and we take that seriously. This page explains every tool and resource available to you.
Gambling Should Always Be Entertainment
At q789 games, we want every player in Pakistan — whether you are in Karachi, Lahore, Islamabad, or anywhere else — to enjoy the platform as a leisure activity, the same way you might enjoy a cricket match or a night out. Gambling is entertainment, and like all entertainment it should fit within your budget and your time.
The golden rule is straightforward: never gamble more than you can comfortably afford to lose. Your PKR balance in your q789 games account should always be money set aside for entertainment — not rent, not groceries, not savings. If that line ever feels blurry, the tools on this page are here to help you stay on the right side of it.
Responsible gaming is not just a legal checkbox for q789 games — it is a genuine operational commitment. Our support team is trained specifically to recognise early signs of problem gambling and to connect players with the right resources promptly and without judgment.
Healthy Gambling Habits
- Set a fixed PKR budget before you start playing and stick to it
- Treat losses as the cost of entertainment — never chase them
- Set a time limit for each gaming session using our session timer
- Balance gambling with other hobbies, social activities, and rest
- Never gamble when you are stressed, upset, or under the influence
- Keep gambling separate from your essential household finances in PKR
Six Responsible Gaming Tools Built Into q789 games
Every one of these tools is accessible directly from your account dashboard — no need to contact support to activate them, though our team is always available if you need help.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap in PKR directly from your account settings. Once a limit is active, it cannot be increased for 24 hours — a built-in cooling-off period to prevent impulsive increases.
Account SettingsSession Time Reminders
Configure alerts that pop up during your session at a time interval you choose — 30 minutes, 1 hour, or custom. The reminder shows your total session duration and net balance so you can make an informed decision to continue or stop.
Account SettingsReality Checks
Periodic in-game notifications that display how long you have been playing, your total bets placed in PKR, and your net gaming result for the session. Reality checks are designed to break extended play momentum and keep you grounded.
Account SettingsCooling-Off Period
Need a short break without a full self-exclusion? You can apply a cooling-off period of 24 hours, 48 hours, or 7 days. During this time your account is suspended for all gambling activity but remains accessible for withdrawal of existing balances.
Account SettingsSelf-Exclusion
Request a temporary self-exclusion of 1, 3, or 6 months — or a permanent exclusion with a minimum lock period of 5 years. Self-exclusions take effect within minutes of the request being submitted and cannot be reversed during the active period.
Support TeamLoss Limits
Set a maximum net loss threshold per day, week, or month in PKR. Once your losses reach the threshold within the chosen period, all further betting and casino play is automatically paused until the period resets, protecting your PKR bankroll automatically.
Account SettingsWarning Signs That Gambling May Be Becoming a Problem
Problem gambling can develop gradually and is not always obvious to the person experiencing it. The following are common signs that gambling habits may have crossed from entertainment into something that needs attention. If you recognise several of these patterns in yourself or someone you care about, please use one of the tools above or reach out to our support team.
Spending more PKR than you planned to on gambling, regularly and repeatedly
Chasing losses — placing larger bets to try to recover money already lost
Gambling with money set aside for essential expenses — bills, food, rent
Feeling irritable, anxious, or restless when unable to gamble
Hiding gambling activity or the amount of money spent from family or friends
Neglecting work, studies, or personal relationships due to time spent gambling
Borrowing money or selling belongings specifically to fund gambling
Feeling that gambling is the only way to escape stress or difficult emotions
Ask Yourself These Questions Honestly
Quick Self-Check Questionnaire
Answer these questions honestly. There are no right or wrong answers — only honest ones that can help you decide whether to seek support.
Have you ever gambled with money that was meant for essential expenses like food, rent, or utility bills?
Have you ever tried to stop or reduce your gambling and found it difficult or impossible to do so?
Have you ever felt anxious, restless, or irritable when you were not able to gamble?
Have you ever lied to family members or friends about how much time or money you spend gambling?
Have you ever found yourself gambling for longer or with more PKR than you originally intended?
Have you ever felt that gambling is a way to escape from problems, stress, or difficult emotions?
Have you ever borrowed money or sold personal items to fund your gambling activities?
Has gambling ever caused problems with your relationships, work performance, or personal health?
How to Apply a Self-Exclusion on q789 games
A self-exclusion is one of the most effective tools available if you feel your gambling is getting out of control. Once applied, it blocks your access to all gambling features on q789 games for the duration you choose. The process is quick, confidential, and takes effect immediately.
Self-exclusions cannot be reversed or shortened once active — this is by design, to ensure you get the full benefit of the break. Any PKR balance remaining in your account at the time of exclusion can be withdrawn before the exclusion takes full effect.
Log In to Your q789 games Account
Access your account using your registered credentials. If you are having difficulty logging in, contact our 24/7 support team via live chat who can assist you directly.
Navigate to Responsible Gaming Settings
From your account dashboard, select "Responsible Gaming" from the account settings menu. All available tools — deposit limits, loss limits, cooling-off, and self-exclusion — are listed here.
Select Your Self-Exclusion Period
Choose from a temporary exclusion of 1 month, 3 months, or 6 months — or a permanent exclusion (minimum 5-year lock). We recommend being honest with yourself when choosing the duration.
Withdraw Any Remaining PKR Balance
Before confirming your exclusion, you have the option to withdraw any available PKR balance to your linked Easypaisa, JazzCash, or bank account. Withdrawals are processed on a priority basis for exclusion requests.
Confirm — Exclusion Takes Effect Immediately
Once confirmed, your account is suspended for all gambling activity within minutes. You will receive a confirmation by email. During the exclusion period, marketing communications from q789 games will also be suspended.
Support Is Available Around the Clock
Whether you need to activate a tool, talk to someone, or simply want more information — q789 games support is available 24/7 across multiple channels.
Live Chat
Connect with a trained q789 games responsible gaming support agent instantly via live chat on the platform. Available 24 hours a day, 7 days a week.
Available 24/7 — instant responseReach our support team via WhatsApp in English. Message us at any time and receive a response from a real support agent, not an automated bot.
English support available 24/7Telegram
Join the q789 games Telegram support channel for quick assistance. Our Telegram support team handles responsible gaming requests with full confidentiality.
Confidential & available 24/7Email Support
For written responsible gaming requests — including formal self-exclusion requests and data deletion related to gambling history — contact us by email. Responses within 24 hours.
[email protected]The q789 games Responsible Gaming Pledge
Age Verification
Every account verified for 18+ before gameplay and before first withdrawal
Free Tools Always
All responsible gaming tools are free and available without contacting support
Exclusions Enforced
Self-exclusions are applied immediately and enforced without exception
No Marketing During Exclusion
Excluded players are removed from all promotional communications immediately
Trained Support Team
All q789 games support staff are trained in responsible gambling awareness
Activity Monitoring
We actively monitor account patterns for signs of problematic gambling behaviour
Play Within Your Means at q789 games
Gambling is entertainment. When it stays that way, q789 games has a lot to offer — Dream Catcher, Andar Bahar, Jackpot Slots, Cockfighting, and live casino tables, all in PKR with Easypaisa and JazzCash deposits. Keep it fun. Keep it responsible. 18+ only.
For full legal details review our Terms & Conditions and Privacy Policy. q789 games is for adults aged 18 and above only. If gambling stops being fun, please use the tools on this page or contact our 24/7 support team.